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Appily Twentysix · Root Network Help
Answers that grow with you
Follow the root map below — four growth lanes covering accounts, dispatch, sowing, and payments. Search any topic to filter answers instantly.
Try: account verification, order tracking, seed storage
Root network map
Select a growth lane to reveal answers
Account & checkout
Create your grower profile, verify your email, and keep cart items synced across devices.
Orders & tracking
Follow seed dispatch, raise support tickets, and manage cancellations before packing.
Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.
Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our team responds during working hours.
An order confirmation email is sent immediately after checkout. Prepaid orders proceed to the payment gateway; COD orders are queued for moisture-barrier packing once confirmed.
Sowing & seed care
Lab-checked lots, moisture-barrier sachets, and practical sowing guidance for Indian gardens.
Keep unopened sachets in a cool, dry place away from direct sunlight. After opening, use remaining seed within the season and reseal tightly to protect viability.
Every Appily Twentysix lot is checked for viability before packing. Each listing notes pack size and botanical variety so you know exactly what you are sowing.
Report torn or moisture-compromised sachets within 48 hours of delivery with photographs. See our Returns policy for eligibility and claim steps.
Payment & shipping
Prepaid shipping, COD handling, and links to full policy guides for nationwide delivery.
We accept UPI, debit and credit cards, net banking, and Cash on Delivery on eligible orders. Prepaid seed orders receive free standard shipping.
COD orders include a courier surcharge of ₹49, displayed before you confirm checkout.
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